1. Send your invoice and the unwashed, unworn item(s) that you wish to return within 30 days of the original shipment. 2. If you are unable to include the invoice in your return, please write your name, phone number, email address, and invoice number on the Return Form. 3. Customers are responsible for the shipping cost of returns unless your order was shipped with incorrect or defective merchandise. Ship your return using the method and cost of your choice and convenience. 4. We will process your refund (minus shipping) when we receive the returned merchandise. 5. All sales are final on clearance items.